Cesar Hernandez asked 1 year ago

I am experiencing an issue with emails sent from Easy Appointments. The settings seem to be ok on email body using the #id# tags but emails sent are not replacing the #tag# with the actual information entered by user. 
Email still display: Dear #worker_name#, etc. (view image attached)
Email sent to admin
Where can I correct this since both admin and worker are not receiving the information.
Kind Regards

1 Answers
Nikola Loncar Staff answered 1 year ago

Hi Cesar, can you please open that content inside HTML raw popup. Maybe there is something within html elements that is preventing those tags to be replaced?

Best regards,