Support forumCategory: Bugsyou-cant-select-this-time-slot
gargsonu17 asked 3 weeks ago

I am getting error on the appointment booking website: https://cureforsure.com/consultation/

5 Answers
Nikola Loncar Staff answered 3 weeks ago

Hi, can you please check settings for services. Did you enter service duration there?

Best regards,
Nikola

gargsonu17 replied 3 weeks ago

Hi NIkola,

Yes, As the service is going to be duration of 60 minutes for every booking

– Chunnu

gargsonu17 replied 3 weeks ago

If the duration is set to zero than the timeslot is not available it is showing invalid error

gargsonu17 replied 3 weeks ago

So, I have set duration to 60 minutes for all services

gargsonu17 replied 3 weeks ago

Hello Nikola,

Do you have any updates on this?

Nikola Loncar Staff replied 3 weeks ago

Can you please try rebuild cache on that page. I can see that there are some kind of Javascript optimisation running

gargsonu17 replied 3 weeks ago

Nikola,
I tried rebuilding cache but it is not working

Should I reinstall the plugin

Nikola Loncar Staff answered 3 weeks ago

Hi, have you tried recreating cache on your site?

Best regards,
Nikola

gargsonu17 replied 3 weeks ago

Yes, Nikola I tried but no success

gargsonu17 replied 2 weeks ago

Hello Nikola,

Can you please help with any suggestions for this?

Nikola Loncar Staff answered 2 weeks ago

Hi, can you please limit time for those connections instead of having those from 00-24 to put something like from 08am-08pm?

Best regards,
Nikola

gargsonu17 replied 2 weeks ago

Hi Nikola,

It is still not working

gargsonu17 answered 2 weeks ago

ScreenshotNikola,   Still not working

Nikola Loncar Staff answered 2 weeks ago

Hi, can you please open settings > services page and put there value for slot step to be the same as service duration. So in case you have service that runs 60 minutes, put slot step to be 60. That should solve the issue.

Best regards,
Nikola

gargsonu17 replied 2 weeks ago

It is working now !!!