Support forumCategory: QuestionsWorkers not able to confirm or cancel appts
Chantele asked 4 years ago

My form was working fine then all of a sudden it stopped sending the confirm or cancel buttons to the workers.  I tried adding them at the end of the admin form #link_confirm#, #link_cancel#, but it just displays a long link that when clicked does send a confirmation/cancel email to the user but not the worker or admin.  The workers are receiving the same admin form that the admin sees, it used to be blue and white boxes, now its all white regular formatted email
covernashville.com

1 Answers
Nikola Loncar Staff answered 4 years ago

Hi, looks like you don’t have html elements in email. Can I somehow create test Appointment and receive email from your site? Is there any public link to customers form?

Best regards,
Nikola