Twilio not sending text to my customer.

Support forumTwilio not sending text to my customer.
andres_guillen_vargas Staff asked 4 years ago
Hi, do you have a video tutorial how i can configure SMS to my customers modality reminder?. i tried but don’t send it.  I have extension-PRO now.
andres_guillen_vargas Staff replied 4 years ago

do i need put +52 previous to cel number in the form?

1 Answers
Nikola Loncar Staff answered 4 years ago
Hi, you need to have full number. Either customer will enter full number with prefix or you will set predefine prefix for all numbers in Extension Twilio settings. :) Best regards, Nikola