Support forumCategory: QuestionsTwilio not sending text to my customer.
andres_guillen_vargas asked 1 year ago

Hi, do you have a video tutorial how i can configure SMS to my customers modality reminder?. i tried but don’t send it.  I have extension-PRO now.

andres_guillen_vargas replied 1 year ago

do i need put +52 previous to cel number in the form?

1 Answers
Nikola Loncar Staff answered 1 year ago

Hi, you need to have full number. Either customer will enter full number with prefix or you will set predefine prefix for all numbers in Extension Twilio settings. 🙂

Best regards,