Support forumCategory: QuestionsTwilio Integration w/ Extension
cartalkrepair17 asked 5 years ago

I’m looking at purchasing your extension plugin. I’m not entirely familiar with Twilio. Before I purchase the plugin for the sole purpose of having SMS text reminders i wanted to know if it require strenuous setup. Do I have to setup something through Twilio or do i just copy paste the API key I get from them into your plugin and then it works? Thanks for taking the time.

6 Answers
Nikola Loncar Staff answered 5 years ago

Hi,

thanks for your interest in Extension Plugin. Currently we are supporting Twilio SMS provider. There you can buy phone number and pay for SMS in a couple of clicks. After that it’s just a simple copy/paste token and enter the provided phone number in Extension Plugin. You can set like send reminder 60 minutes before appointment also you customers can get SMS on Appointment creation or when you confirm Appointment.

Best regards,
Nikola

gvarghese answered 4 years ago

Where can I buy and download the twilio extenstion plugin?
 
George V

Nikola Loncar Staff replied 4 years ago

Hi, you will have to buy Extension plugin in order to have Twilio integration. You can do that on main page here on site.

Best regards,
Nikola

Nikola Loncar Staff replied 4 years ago

There is no separate Twilio extension it’s all part of Extension plugin.

Best regards,
Nikola

gvarghese answered 4 years ago

Can you send me a link to the site that has the Twilio extension that works with Easy Appointment?  When I do search on Twilio extension a few solutions pop up.  I want to buy the one that works with Easy Appointment.
 
George V

Nikola Loncar Staff replied 4 years ago

Hi, https://easy-appointments.net/ here as Extension plugin. You have two versions with one or two year updates. After you buy Extension you will get email with download link for plugin.

Best regards,
Nikola

gvarghese answered 4 years ago

I think I messed up.  I just purchased the plugin (2 year option).  I did not know that twilio was already baked into the Connect (Beta) plugin that was already installed.  I had purchased the Connect plugin on 7/7/2018.  Can you cancel my latest order from today. Your paypal account should one purchase today and one from 7/7/18.  Sorry for the confusion. 
 
George V

Nikola Loncar Staff replied 4 years ago

sure no problem, it’s done 🙂

Best regards,
Nikola

gvarghese answered 4 years ago

Thanks.  I have signed up with Twilio, configured the Twilio extension. However, SMS is not being received.  Can I speak to you for a few minutes to see what I am doing wrong?  I did not see a tech support number.  Hence this request. 
 
George V

Nikola Loncar Staff replied 4 years ago

Can we do that tomorrow at same time via Skype or some other app?

Best regards,
Nikola

gvarghese answered 4 years ago

What time zone are u in? I can schedule a uber conference and send the link to you.  Let me know what time works for you.  I am EST in the USA.
 
George V
 

gvarghese replied 4 years ago

my skype ID is geevee101

Nikola Loncar Staff replied 4 years ago

Thanks I will be online in next couple of minutes.

Best regards,
Nikola

gvarghese replied 4 years ago

I will wait for you

Nikola Loncar Staff replied 4 years ago

I have wrote you a message but you haven’t respond?

gvarghese replied 4 years ago

I did not get any emails. How did you communicate? email or skype?

Nikola Loncar Staff replied 4 years ago

skype