Support forumCategory: BugsBug with email notification
Mike asked 5 years ago

Hi, nikola
thanks for answering me , my problem is that nobody receive any notification, client dont , admin dont , worker dont , may be i just thought we receive notifications after payments,cause i didnt try to pay on paypal site , but i don t think so, usually we receive notifications after submit .
am i right?
here’s the log error i get on tools page
———— ERROR #1 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“You must provide at least one recipient email address.”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“”],”subject”:”Nouvelle Reservation 13″,”message”:”<p>Votre r&eacute;s&eacute;rvation est annul&eacute;e car nous ne pouvons assur&eacute; votre prise en charge dans ce cr&eacute;neau horraire,&nbsp;<\/p>\n<p>merci de &nbsp;choisir un autre horaire.<\/p>\n<p>cordialement<\/p>\n<p><strong>juin 12, 2017<\/strong><\/p>\n<p><strong>13<\/strong><\/p>\n<p><strong><span id=\”custom-tags\”><\/span><\/strong><\/p>\n<p><strong><span id=\”custom-tags\”><\/span><\/strong><\/p>\n<p><strong><span id=\”custom-tags\”><\/span><\/strong><\/p>\n<p><strong><span id=\”custom-tags\”><\/span><\/strong><\/p>\n<p><strong><span id=\”custom-tags\”><\/span><\/strong><\/p>\n<p><strong><span id=\”custom-tags\”><\/span><\/strong><\/p>\n<p><strong>50.00<\/strong><\/p>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
———- ERROR #1 END ———-
waiting for issue
thank you very much
 

2 Answers
Nikola Loncar Staff answered 5 years ago

Hi,
looks like there are no valid email address. You need to have a email custom field. Also you need to provide a valid email for your workers in settings. Last thing is to mark send email option in settings > customize page.
 
Best regards,
Nikola

nortonON answered 5 years ago

i had the same kind of issue …because i had changed the Email-Field name to: “E-mail”
Changing it back to “email” made it work again 🙂