Support forumCategory: QuestionsServices dropdown instead of workers?
SBattmer asked 2 years ago

Maybe I have this set up wrong. I only have one location set up for now. I have multiple workers working various slots per day for the same service. I would like the public/user view to be by Services in the dropdown not by workers. Then they can choose whatever slots show available for the day they want since it doesn’t matter which worker they’ll end up getting. 

3 Answers
Nikola Loncar Staff answered 2 years ago

Hi, in case that you don’t need different workers than you can go with just one in settings. You can adjust slot count on Connection level settings.

Best regards,
Nikola

SBattmer replied 2 years ago

Hi Nikola,
No, I still need multiple workers with separate emails for confirmation. I just wanted a way for the “customer” to only choose their service they desire and be shown all available appointments and not have to choose through each worker, since we are all providing the same service and there is no difference between us other than day sand times available.

SBattmer answered 2 years ago

Hi Nikola,
No, I still need multiple workers with separate emails for confirmation. I just wanted a way for the “customer” to only choose their service they desire and be shown all available appointments and not have to choose through each worker, since we are all providing the same service and there is no difference between us other than day sand times available.

Nikola Loncar Staff answered 2 years ago

Hi, you want to auto select worker for service and notify them via email?

Best regards,
Nikola

SBattmer replied 2 years ago

Yes, that sounds right. To clarify, we have 7 workers, everyone is able to complete task 1, but only 4 can complete task 2. To make it further complicated we all have rotating schedules which vary by each employee but are set each week, which is why I was hoping to be able to have the email go to the actual work as well since half of us are not in office every day.