Support forumCategory: BugsMail function is messed up
Thijs van Kessel asked 2 years ago

Hey,
I was using the easy appointments plugin and everything was working well, the admin receives an email when a reservation is made. But the customer doesn’t receive any.
I have look around on the forum and seen that the first question you ask is what is printed in the settings -> Tools
———— ERROR #1 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“Could not instantiate mail function.”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“”,”thijs@syan.nl”],”subject”:”Reservation”,”message”:”<!DOCTYPE HTML>\n<html lang=\”en\”>\n <head>\n <meta http-equiv=\”Content-Type\” content=\”text\/html;charset=UTF-8\”>\n <\/head>\n <body>\n <p>Uw reservering is geannuleerd<\/p>\n <\/body>\n<\/html>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
———- ERROR #1 END ———-
Thx for your time

2 Answers
Nikola Loncar Staff answered 2 years ago

Hi looks like there are some issues with hosting mail function. Look at this part:

[“Could not instantiate mail function.”]

Can you please open EA Settings > Tools page and try sending test emails.

Best regards,
Nikola

Newbie answered 8 months ago

Hi, i know this thread is old, but i have the same issue where i get the error “could not instantiate mail function”
the test email also does not go through

Newbie replied 8 months ago

sorry, i have created a new question https://easy-appointments.net/support/error-could-not-instantiate-mail-function/

apologies