Hi, can you please tell me do you have any error records when you open EA Settings > Tools page regarding that. Best regards, Nikola

yes, i copy it : ------------ ERROR #3 ------------ TYPE: MAIL ERRORS: {"wp_mail_failed":["You must provide at least one recipient email address."]} ERRORS_DATA: {"wp_mail_failed":{"to":[""],"subject":"Consultation d'ost\u00e9opathie ","message":"\n\n \n \n \n \n Cher\/Ch\u00e8re , \n\u00a0\nJe vous confirme que nous avons rendez-vous le 25 octobre 2019 \u00e0 16 h 00 min\u00a0 \u00e0 l'adresse : Rue Th\u00e9ophile Vander Elst, 15.\n\u00a0\nOst\u00e9opathiquement,\n\u00a0\nFranz Bouguet\nOst\u00e9opathe D.O\nGSM: 04.97.53.87.65\n \n","headers":[],"attachments":[],"phpmailer_exception_code":2}} ---------- ERROR #3 END ---------- ------------ ERROR #2 ------------ TYPE: MAIL ERRORS: {"wp_mail_failed":["You must provide at least one recipient email address."]} ERRORS_DATA: {"wp_mail_failed":{"to":[""],"subject":"Consultation d'ost\u00e9opathie ","message":"\n\n \n \n \n \n mail\n \n","headers":[],"attachments":[],"phpmailer_exception_code":2}} ---------- ERROR #2 END ---------- ------------ ERROR #1 ------------ TYPE: MAIL ERRORS: {"wp_mail_failed":["You must provide at least one recipient email address."]} ERRORS_DATA: {"wp_mail_failed":{"to":[""],"subject":"Consultation d'ost\u00e9opathie ","message":"\n\n \n \n \n \n Cher\/Chère Vandertalen Juliette, \n \nJe vous confirme que nous avons rendez-vous le 4 octobre 2019 à 16 h 45 min PM à l'adresse : Rue Th\u00e9ophile Vander Elst, 15.\n \nOstéopathiquement,\n \nFranz Bouguet\nOstéopathe D.O\nGSM: 04.97.53.87.65\n \n","headers":[],"attachments":[],"phpmailer_exception_code":2}} ---------- ERROR #1 END ----------

Hi, can you please paste here custom form field name for that email field. Best regards, Nikola

hi, copy that wetransfer link and you wil have the screenshot of the custom form field for that email field: https://we.tl/t-HL3V60BIqy hope you can help with my problem, thanks a lot