Support forumCategory: BugsNumber of slots seems to reduce wrongly
nodc asked 1 week ago

We run a non-profit dog club and with recent COVID situation, we had to start online booking to ensure social distancing restrictions are followed. I created one worker (because we do not need people to select ‘instructors/workers’ as we do not know who is taking the class until an hour before start) and I created one location (it’s all in the same park). Then in Connections, I created 7 connections, with different number of slots offered for each session. I check all of this is correct in Reports>Timetable. 
When the first person books (doesn’t matter which session time they choose), the total number of slots for every session goes down by 3 spots. To counteract this problem, I tripled all number of slots but for some reason, it doesn’t always go down by 3. Subsequent bookings also drop every session (not just the actual booking) but I cannot determine the pattern. 
Am I doing something wrong? 
PS, I also tried to create multiple workers so that every timeslot has a dedicated worker but it didn’t make any difference. 

nodc replied 1 week ago

Class sessions are:
9:15am-10am: Class 1 and Class 2, 18 slots each
10:15am-11am: Class 1 and Class 2, 18 slots each
11:15am-12pm: Class 1 9 slots, Class 2 18 slots, Class 3 9 slots.
Total: 7 classes/connections

1 Answers
Nikola Loncar Staff answered 6 days ago

Hi, you need to create a worker for each Class. We can call that as teacher, so each Class have own teacher. Then it will have separate count.

Best regards,
Nikola