Nothing happens after clicking submit

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actyves Staff asked 6 years ago
If a user submits an appointment request, the form does not display the “done message Site is:  and the tab Ik reserveer
2 Answers
Nikola Loncar Staff answered 6 years ago
Hi is there any error on the server side? There should be error_log file.
Best regards, Nikola
actyves Staff replied 6 years ago

this is the error log file…

kind regards

———— ERROR #43 ————
ERRORS: {“wp_mail_failed”:[“SMTP connect() failed. https:\/\/\/PHPMailer\/PHPMailer\/wiki\/Troubleshooting”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“”,””],”subject”:”Nieuwe Reservatie 201″,”message”:”\n \n \n Id\n 201\n \n \n Status\n pending\n \n \n Location\n Af te spreken\n \n \n Service\n Afslankingsmassage-75min\n \n \n Worker\n Yves\n \n \n Date\n 26 October 2018\n \n \n Start\n 22:15\n \n \n End\n 23:45\n \n \n Created\n 2018-10-22 07:21:43\n \n \n Price\n 0.00\n \n \n IP\n\n \n\n \n\t\t\t\t\t\t\tEMail\n\t\t\t\t\t\t\\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tTelefoon#\n\t\t\t\t\t\t\tkjhjkhk\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tVoornaam + Naam\n\t\t\t\t\t\t\tkjhk\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAfspraak-straat\n\t\t\t\t\t\t\tjkj\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAfspraak-huisnr\n\t\t\t\t\t\t\thkjh\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tPostcode+gemeente\n\t\t\t\t\t\t\tkjhkh\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tOpmerking of vraag:\n\t\t\t\t\t\t\tkjhkh\n\t\t\t\t\t\t \n\n- Confirm appointment\n- Cancel appointment”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
———- ERROR #43 END ———-

actyves Staff answered 6 years ago
Hi Nikola, don't know this is the type of error file you were looking for?   kind regards Yves  
Nikola Loncar Staff replied 6 years ago

Hi Yves, looks like you have issue with SMTP settings on you site. Please check settings for that one.

Best regards,