Support forumCategory: BugsMail error
Petar asked 4 years ago

Hi, 
Please help!
Some of the users trying to book appointments report not receiving email confirmations. The plugin lists the following errors:
———— ERROR #2 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“Invalid address: (setFrom) \u0421\u0442\u0443\u0434\u0438\u043e \u0437\u0430 \u0442\u0430\u043d\u0446\u0438 \u0438 \u0439\u043e\u0433\u0430”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“etmachibo@etmachibo.com”],”subject”:”\u0411\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u0438\u043c \u0437\u0430 \u0437\u0430\u043f\u0438\u0441\u0432\u0430\u043d\u0435\u0442\u043e!”,”message”:”<p>\u0411\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u0438\u043c \u0412\u0438 \u0437\u0430 \u0437\u0430\u043f\u0438\u0441\u0432\u0430\u043d\u0435\u0442\u043e \u0437\u0430 \u0411\u0430\u043b\u0435\u0442 \u0437\u0430 \u0432\u044a\u0437\u0440\u0430\u0441\u0442\u043d\u0438 \u043d\u0430 30.05.2018 \u043e\u0442 18:30! \u041e\u0447\u0430\u043a\u0432\u0430\u043c\u0435 \u0412\u0438 \u0432 \u0437\u0430\u043b\u0430\u0442\u0430 \u043d\u0438 \u043d\u0430 \u0443\u043b. \”\u0425\u0430\u043d \u0410\u0441\u043f\u0430\u0440\u0443\u0445\” 61 (\u0432\u044a\u0442\u0440\u0435\u0448\u043d\u0430\u0442\u0430 \u043a\u044a\u0449\u0430 \u0432 \u0434\u0432\u043e\u0440\u0430, \u043f\u043e \u0438\u0437\u0432\u0438\u0442\u0438\u0442\u0435 \u0441\u0442\u044a\u043b\u0431\u0438).<\/p>\n<p>\u0425\u0443\u0431\u0430\u0432 \u0434\u0435\u043d,<\/p>\n<p>\u0421\u0442\u0443\u0434\u0438\u043e \u0437\u0430 \u0442\u0430\u043d\u0446\u0438 \u0438 \u0439\u043e\u0433\u0430 \”\u0415\u0442 \u041c\u0430\u0447\u0438\u0431\u043e\”<\/p>\n<p>088 568 8411<\/p>\n<p>http:\/\/etmachibo.com<br \/>etmachibo@etmachibo.com<br \/>fb.me\/StudioEtMachibo<\/p>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:0}}
———- ERROR #2 END ———-
———— ERROR #1 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“Invalid address: (setFrom) \u0421\u0442\u0443\u0434\u0438\u043e \u0437\u0430 \u0442\u0430\u043d\u0446\u0438 \u0438 \u0439\u043e\u0433\u0430”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“etmachibo@etmachibo.com”],”subject”:”\u041d\u043e\u0432\u043e \u0437\u0430\u043f\u0438\u0441\u0432\u0430\u043d\u0435 11″,”message”:”<p>\u0423\u0440\u043e\u043a\/\u041f\u0440\u0430\u043a\u0442\u0438\u043a\u0430:\u00a0\u0411\u0430\u043b\u0435\u0442 \u0437\u0430 \u0432\u044a\u0437\u0440\u0430\u0441\u0442\u043d\u0438<\/p>\n<p>\u0414\u0430\u0442\u0430:\u00a030.05.2018<\/p>\n<p>\u0427\u0430\u0441:\u00a018:30<\/p>\n<p><span id=\”custom-tags\”>\u0418\u043c\u0435: \u041c\u0430\u0440\u0438\u044f<\/span><\/p>\n<p><span id=\”custom-tags\”> \u0424\u0430\u043c\u0438\u043b\u0438\u044f: \u041f\u0435\u0442\u0440\u043e\u0432\u0430<\/span><\/p>\n<p><span id=\”custom-tags\”>email: etmachibo@etmachibo.com<\/span><\/p>\n<p><span id=\”custom-tags\”>\u0422\u0435\u043b\u0435\u0444\u043e\u043d:\u00a000000000000 <\/span><\/p>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:0}}
———- ERROR #1 END ———-
 

2 Answers
Nikola Loncar Staff answered 4 years ago

Hi Petar,

looks like you have localization for Cyrillic on your site? Problem is email address that is also converted. 🙁

Best regards,
Nikola

Petar replied 4 years ago

Yes, the site is localized – we’re in Bulgaria. But obviously the fact we use Cyrillc should not affect email address. How do we stop the email address from being converted?

Nikola Loncar Staff answered 4 years ago

Hi Petar, if you know little bit about coding you can hook up on event for filtering emails and try to revert it

Best regards,
Nikola