Support forumCategory: BugsError on delete
Judith Fick asked 3 years ago

All info I try to ‘delete’ causes errors. fields, connections etc

3 Answers
Nikola Loncar Staff answered 3 years ago

Hi Judith,

have you tried to turn on Compatibility mode? It’s on Settings > Customize page.

Best regards,
Nikola

cforce22 answered 3 years ago

Compatibility mode is not worked for me either. I have tried IE and Chrome.

Nikola Loncar Staff replied 3 years ago

I just saw that you only forgot to do the refresh and after that it was working fine 🙂

gregp answered 1 month ago

Hi!
I have the same issue. Compatibility mode does not resolve situation. Neither re-installing of add-on did. Please, help. Greg

Nikola Loncar Staff replied 1 month ago

Ho Greg is there any message related to that in PHP error log file?

Best regards,
Nikola

gregp replied 1 month ago

Thanks for prompt response.
You mean like in Setting -> Tools -> Error log? That is empty.

I also noticed that e-mails are not sent (both to admin and customer) even though appointment was added to dashboard. And after clicking “Submit” button, there is spinning wheel over it with no further progress. Test e-mails are sent fine. I suspect faulty custom form field makes script error?

gregp replied 1 month ago

So I removed it again. If used with not changed “Custom form fields” it works. If I try to change anything – remove one of them, add new and modify default values – I get errors.
Please help.