Support forumCategory: Bugscustomize page is blank after i migrated my site
saleh asked 5 years ago

 I have migrated my site to a new host using Duplicator plugin, I have used this plugin before with no issues with other sites, now I cant see customize page on after I migrated it t can you help me, please help me 

4 Answers
Nikola Loncar Staff answered 5 years ago

Hi, looks like some settings are missing. Can you check the console in browser for errors?

Best regards,
Nikola

saleh replied 5 years ago

WordPress 4.9.1
PHP Version 5.6.32
Easy Appointments Version: 1.12.4

saleh answered 5 years ago

i got this error:
JQMIGRATE: Migrate is installed, version 1.4.1
VM1831:7 Uncaught TypeError: Cannot read property ‘ea_value’ of undefined
at n.eval (eval at m.template (http://hellolaundry.my/wp-includes/js/underscore.min.js?ver=1.8.3:5:15110), <anonymous>:7:54)
at n.c [as template] (http://hellolaundry.my/wp-includes/js/underscore.min.js?ver=1.8.3:5:15203)
at n.render (http://hellolaundry.my/wp-content/plugins/easy-appointments/js/admin.prod.js?ver=4.8.4:1806:32)
at Array.<anonymous> (http://hellolaundry.my/wp-content/plugins/easy-appointments/js/admin.prod.js?ver=4.8.4:1783:24)
at i (http://hellolaundry.my/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.4:2:27449)
at Object.fireWith [as resolveWith] (http://hellolaundry.my/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.4:2:28213)
at Object.<anonymous> (http://hellolaundry.my/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.4:2:29526)
at i (http://hellolaundry.my/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.4:2:27449)
at Object.fireWith [as resolveWith] (http://hellolaundry.my/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.4:2:28213)
at Object.e.(anonymous function) [as resolve] (http://hellolaundry.my/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.4:2:29192)
 
 

Nikola Loncar Staff answered 5 years ago

Hi,

if you want I can help you with that but I will need temp access to admin panel.

Best regards,
Nikola

saleh answered 5 years ago

I don’t know if you see it but I sent you the credentials on a private comment please let me know if you need me to send it to a specific email or something ??

Nikola Loncar Staff replied 5 years ago

Hi, sorry I can’t login with those params. Can you please register temp user account to my email nikolanbg[at]gmail[dot]com