Support forumCategory: BugsConfirmations emails not being sent
Arturo Treviño asked 4 years ago

None of the emails that should be sent to the customers or to the admin are being sent.
I’m getting this log error:
 
———— ERROR #1 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“You must provide at least one recipient email address.”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“”],”subject”:”Cita por confirmar”,”message”:”<p>Hola&nbsp;<span id=\”custom-tags\”>,<\/span><\/p>\n<p>Muchas gracias por tu solicitud de cita con Diego Montemayor&nbsp;sobre&nbsp;Presentaci\u00f3n de Proyecto&nbsp;el&nbsp;21 junio, 2018 a las&nbsp;3:00 pm.<\/p>\n<p>Nos comunicaremos contigo para confirmar.<\/p>\n<p>Gracias.<\/p>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
———- ERROR #1 END ———-
I tried with other versions and still doesn’t work.
I need help.

2 Answers
Nikola Loncar Staff answered 4 years ago

Hi looks like you are missing field name for email. You need custom field called email or e-mail.

Best regards,
Nikola

arturo.trevino replied 4 years ago

Thanks!!

arturo.trevino answered 4 years ago

Dear Nikola,
I already have the email field for the users to be filled as you can see in the next picture:
Actual fields
https://ibb.co/b1Wkuo
Also you can check the settings I have here:

Start your code here

Settings
https://ibb.co/dj9c78
 
I don’t know what am I doing wrong…
 
The site is http://mland.mx/contacto