Support forumCategory: QuestionsCannot delete custom field
Chris asked 5 years ago

After creating a field, I noticed that on the form, two fields appeared with the same name.  I renamed one of them successfully and hid the other field but also tried to delete one of the two duplicates and received an “error on delete” message.

cruda replied 5 years ago

Hi have exactly the same issue. I even re-installed the plugin after not being able to delete a custom field. The new installation was fine until I added a custom field and then suddenly two appeared.

Nikola Loncar Staff replied 5 years ago

Hi Cruda, can you please mark option called : Compatibility mode on EasyAppointments > Settings > Customize page

Best regards,
Nikola

cruda replied 5 years ago

Hi Nikola,
I did try this but to no effect. Having tested this again I can tell you that both fields show the same data when a customer fills in the form from the website although only one field is shown.
To make matters more complicate the visibility option of both fields is unticked but one of the fields is being displayed.

Thanks for looking into this.
Christoph

Nikola Loncar Staff replied 5 years ago

I will have to take a look on the backend part what is going one there. Can you please open a new private thread on support forum.

Best regards,
Nikola

1 Answers
Nikola Loncar Staff answered 5 years ago

Hi Chris,
I will check that. Looks like there is data for that meta field that you are trying to delete.
Best regards,
Nikola