Support forumCategory: BugsBooking form is not working accurately
Karishma Memon asked 2 years ago

Hi Team,
We have a paid version of Easy appointments plugin where we are connecting the easy appointment with woocommerce plugin for syncing and for connection purposes.
We have an issue on the booking side,
lets say, We have 1 slot for one booking. when a customer starts booking process and leaves the site in halfway (do not complete the booking) it is blocking the particular slot and then the other person (new customer) cannot book the same (shows unavailable or marked as booked)
When the calendar is connected with the woocommerce, why this issue is happening? It should not block the place until the booking is completed and the payment is done.
website: https://mustdotraining.ie/
Please revert asap.
Thanks,
Karishma

chrisbat200 replied 2 years ago

Disable “Auto reservation” on settings