Hi, I have synced my Google Calendar with the Easy Appointments plugin. But, when I make appointments in my Google Calendar, they keep duplicating with No Name cells. Please see an example here >> https://docs.google.com/document/d/1kiKsER0aq0yvlZoSV0dgNOn01TX3x-ZSuT1DSFBYFKs/edit?usp=sharing What can I do to stop this?
Hi Lauren, is there anything specific about that event? I will suggest to delete all events and add it again. Best regards, Nikola
Can you please turn logging on for all levels and paste it here as private thread. I am not sure why it's doing that.
Hi Lauren, can you please check if customer email is the same as workers one in that Appointment? Best regards, Nikola
Hi Lauren, reason for duplicates is simple. When you have same email on both places it will create one Appointment for worker and one as Person that is invited to Event in primary Calendar of that user. That second event is created by Google and EA after sync is pulling that one because it is new. That is how sync loop is created. Best regards, nikola
Hi Lauren, do you still have those issues? Same thing can happen if you use email from one worker to be as customer to another worker. It will create loop as well. Best regards, Nikola
Hi Nikola My appointments are still duplicating. The workers email address and google calendar email are different now.
Hi Lauren, I have take a look and Looks like cron is not connected with system scheduler on your hosting. Do you have Cron Jobs settings there or CPanel? Here is short tutorial on that one. Best regards, Nikola
Hi Nikola & Lauren, have you managed to figure this one out? I'm having the same problem. All email addresses "Admin", "Worker" and Email used for the client booking are all unique. Be good to figure out how to stop the duplication. Also having issues where cancelled appointments are not being removed by sync. EG: Cancel in google calendar and it stays in EA, cancel in EA and it stays in google. Creation of an appointment is not a problem.
Hi Nikola, it looks like all the problems with Sync'n and Duplicating appointments on my system were coming from the missing ea_connect_links table in the database. I tried reinstalling multiple times and even tried taking out the code from your installation files and running it as a custom single run plugin. It seems that the section that is intended to create the table doesn't work. I created the table manually using the code as a guide as to what columns to create and how to format it. It now seems to be working.
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