Support forumCategory: BugsAlways 9 dates blocked
ti.docpix asked 7 months ago

Hello,
The calendar is presenting a weird behavior where 9 days forward, counting from today, are always blocked (the day is red and there is no available slot).
Checking the appointments, there aren’t enough to fill every slot and every day.
Date range: from 2021-09-01 to 2022-03-22
The service have 2 slots available from 08:20 to 13:00 and 14:00 to 15:40. With 20 minutes between appointments
There isn’t any vacation for those dates.
The problem occurs only with the worker “Atendimento Presencial” used by the locations “Subprefeitura Cidade Tiradentes – Rua Juá Mirim s/n.” and “Centro: Rua Barão de Itapetininga nº 221 – 2º Andar”

Agendamento


Already changed the worker to a new one and the problem persisted.
It seens some kind of a problem in the calendar/appointments.

WordPress version: 5.8.3 and 5.9.1
Plugin version – 3.7.3 and 3.9.1
PHP version – 7.1.31 and 7.4.15

3 Answers
Nikola Loncar Staff answered 7 months ago

Hi, can you please check shortcode if there is value for prop called min_date?

Best regards,
Nikola

ti.docpix answered 7 months ago

Hi Nikola,
No, this is my shortcode:


Best Regards.

ti.docpix replied 7 months ago

Oooops, it loaded yours

Follow again:

ea_bootstrap width=”100%” scroll_off=”true” layout_cols=”2″ show_remaining_slots=”1″

ti.docpix answered 6 months ago

Hi Nikola,
I just identified what happened, the users had changed the setting “Busy slots are calculated by same”.
Thanks for your time.
Best regards.