Support forumUsers can book same time for one worker if he provides the different services
Andrey asked 5 years ago

Hi,
We have one worker who can implement 5 different services. I created 5 services and connected to this worker. All  services has same duration. So, doesn’t matter which sevice will be provided.
The issue is:
One customer selected service №1, and booked time on 9.00. Another customer selected service №2 and  9.00 is available as well. So, two customer booked same time foe one worker. How this issue can be resolved?
Regards,
Andrey
 

9 Answers
Nikola Loncar Staff answered 5 years ago

Hi Andrey,
 
there is an option in settings > customize page called muliple work. Just leave that checkbox empty and save settings.
 
Best regards,
Nikola

yvan02 answered 5 years ago

That don’t work ! The checkbox multiple work is empty and i can book multiples services at same time for same worker.

Version 1.10.4 

Nikola Loncar Staff answered 5 years ago

Hi,
can you please tell me if you have multiple connections for that worker / service? Each connection is one time slot so in case that you have 2 connections on one side on just 1 connection on other side it will not block the first connections.
 
Best regards,
Nikola
 

yvan02 answered 5 years ago

2 connections :

  • one for worker / service 1
  • one for worker / service 2
yvan02 answered 5 years ago

Id / Lieu / Prestation / Employé
Client
Descrtiption
Date et horaire
Statut / Prix / Créé
Action

#18StrasbourgMassage 1Kim
yves@pg1.fr
Yves HEILIG
631318320

 
2017-07-24
08:00
09:00:00
confirmé
10.00
2017-07-12 23:13
 

#17StrasbourgMassage 2Kim
yves@pg1.fr
Yves HEILIG
631318320

 
2017-07-24
09:00
10:00:00
confirmé
10.00
2017-07-12 23:12
 

#16StrasbourgMassage 1Kim
yves@pg1.fr
Yves HEILIG
631318320

 
2017-07-24
08:00
09:00:00
confirmé
10.00
2017-07-12 23:11

2 appointments Massage 1 at 8:00 for worker Kim

yvan02 answered 5 years ago

up

Nikola Loncar Staff answered 5 years ago

Hi yvan02,
 
can you please create a temp access to admin panel for me? If you can send it to nikolanbg[at]gmail[dot]com
 
Best regards,
Nikola

Nikola Loncar Staff answered 5 years ago

Hi yvan02,
 
can you please create a temp access to admin panel for me? If you can send it to nikolanbg[at]gmail[dot]com
 
Best regards,
Nikola

Nikola Loncar Staff answered 5 years ago

Hi,
I have created a simple tutorial how to prevent worker on working at to service at the time :

please take a look. 🙂
 
Best regards,
Nikola