Support forumCategory: QuestionsTurning off default email notification when editing an appointment
webteam@capilanou.ca asked 2 weeks ago

I am using EA version 2.3.11. We’ve added a custom field for adviser notes for workers to comment on an appointment. When the appointment is edited and then saved an email notification is sent out by default. 
I am not able to turn this off. If I uncheck the “Send email notification” checkbox, the email is sent regardless. 
I have not found any setting that can override the default. I want to be able to control when an email notification is sent when I edit an appointment.