Support forumtime-slot-unavailable-after-cancellation
Alex Silva asked 4 years ago

Tried to fix myself but I just can\’t, customer texted me saying that she could not get the time slot she wanted then I realized I had cancelled a different appointment ( same time slot) hours before. Please help.

1 Answers
Nikola Loncar Staff answered 4 years ago

Hi Alex,

that should not be the case. Cancelled appointments should not count when checking free slots. Maybe you have double booking on that time?

Best regards,
Nikola