Support forumCategory: BugsTime selection doesn't show up
Giorgio asked 4 years ago

Hi Nikola,
I would like to use your plugin on my website but I encountered a few issues:

  • after selecting a date nothing happens. For simplicity, I tried a single connection (1 worker, 1 service, 1 location) but it just let me select the date.
  • I see every day as available even if I selected a Mon-Fri availability in the settings.
  • I see errors in the view: the line where you can accept personal data use is not adjusting to the width of the plugin area.

How can I solve this problem?
Thank you

5 Answers
Nikola Loncar Staff answered 4 years ago

Hi Giorgio, can you please send link to form page? When you say you have created one connection have you set it to working?

Regarding accept personal data part it will be fixed in new version that will be released today.

Best regards,
Nikola

Giorgio answered 4 years ago

Great, I will check the new version! 
I don\’t have a link for you since the whole site in under maintenance. I can attach a screen, have a look at this link https://ibb.co/mnLvoJ I don\’t have active sidebars, I used the following shortcode:[ea_bootstrap layout_cols="2"]
Yes, I have set the connection as “working”
Thank you

Giorgio replied 4 years ago

Short code: [ea_bootstrap layout_cols="2"]

Nikola Loncar Staff replied 4 years ago

Looks like there are some errors on front end. Can you please open browser console and see if there are js errors there?

Best regards,
Nikola

Giorgio answered 4 years ago

I updated the plugin and the view just got better. However it still doesn’t show the time-selection once the user chose a date. Can you advice how to solve this issue?

Giorgio answered 4 years ago

Hi Nikola, did you have the chance to check this issue?
Thank you

Nikola Loncar Staff answered 4 years ago

Hi Giorgio, looks like style issue behind that narrow layout. I will need link to that form in order to check what exactly is making problem there.

Best regards,
Nikola