Support forumCategory: BugsThe Service field is not exported to excel
gonzalo_blanco asked 5 years ago

Hello, I have version 2.3.3 of the Easy Appointments plugins and when exporting the report to excel, the information corresponding to “Service” is not displayed. Please correct urgently.
Thank you.

5 Answers
Nikola Loncar Staff answered 5 years ago

Hi Gonzalo, can you please tell me did you delete some service? Maybe those services are not in the db?

Best regards,
Nikola

gonzalo_blanco replied 5 years ago

Hi, I have not deleted any service, when I export the excel, all the columns are shown, but the service does not correspond, it shows information of employees, which does not correspond.
What I need is that when exporting the excel file, the service column shows the configured services and does not do it, the “worker” is repeated. Test yourself the export and give yourself an account.
Stay tuned.
Thank you.

gonzalo_blanco answered 5 years ago

Attached example image, the column service is equal to worker.
Service

gonzalo_blanco answered 5 years ago

La configuración es correcta y el servicio está bien creado. Adjunto evidencias.

 

gonzalo_blanco replied 5 years ago

The configuration is correct and the service is well created. I attach evidences.

Nikola Loncar Staff answered 5 years ago

I am not able to recreate that issue locally. 🙁 I am getting service name correct. Can you export those 4 tables from DB (location, service, stuff, connections)

Best regards,
Nikola

gavin_jessup answered 5 years ago

Hi – I can help with this as I have had this problem – I’m amazed more people have not commented.
There is an error in the code in ajax.php
In line 882 workers needs to be replaced with services – hopefully this will be fixed in a future update.
Hope this helps a few people
Kind regards
 
Gavin
 

Nikola Loncar Staff replied 5 years ago

Hi Gavin yes it will be fixed in next version.

Best regards,
Nikola