Something went wrong! Please try again. when submitting form.

Support forum › Something went wrong! Please try again. when submitting form.

kwelch asked 6 years ago

Hello - I am getting an error message when attempting to test. I select date and time, fill out the form and each time I hit submit I get a pop up that says 'Something went wrong! Please try again.' I have looked at similar forum questions, and I have the duration set, and I have tried increasing the max number of appointments and clearing my browser cache. Any idea what the issue might be? Here is the page with the form:
https://luxuryapartmentsatfoxwood.com/index.php/apartments/book-a-tour/

3 Answers

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Nikola Loncar Staff answered 6 years ago

Hi, sorry for waiting there is no form on that link? Have you removed shortcode from your page? Best regards, Nikola

kwelch replied 6 years ago

Sorry, I’ve hidden it, as it’s not working we don’t want people visiting the page to try using it. I made a copy of the page here with the code – https://luxuryapartmentsatfoxwood.com/index.php/booking/

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kwelch answered 6 years ago

Were you able to view the copy and see what the issue is?

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Nikola Loncar Staff answered 6 years ago

Hi, can you please take a look at error_log file on your hosting. There should be something regarding those EA Failed bookings. I have just tried and same thing happen. Best regards, Nikola