Support forumCategory: BugsSMS Reminders
ferit_sert asked 2 years ago

The SMS reminders onyl works if the filds “unconfirmed”, “confirmed” are not empty. If I write onyl the text in reminder and let the fields “unconfirmed” and “confirmed” empty, in that case I dont get any SMS.
Whats the solution?

1 Answers
Nikola Loncar Staff answered 2 years ago

Hi, empty SMS status template will be ignored. You need to put some content there in order to send SMS. So for example for canceled appointments add some content to template.

Best regards,
Nikola