Slot times

Support forumSlot times
Matt asked 6 years ago
Can I have a short explanation of how slot times and duration work together?
1 Answers
Nikola Loncar Staff answered 6 years ago
Hi Matt, yes of course. You want to know how slot time and duration are working together. So first of all services need to have duration all of them. Example 1 if you set duration 60 minutes and slot step 60 minutes and have connection that is from 08-12h then you would have slots like this :
slot 1: 08-09
slot 2: 09-10
slot 3: 10-11
slot 4: 11-12
so customer can book only on full hour. Example 2 if you have same duration 60 minutes and slot step 20 minutes and connection that is from 08-12h in that case it will look like this.
slot 1: 08:00-09:00
slot 2: 08:20-09:20
slot 3: 08:40-09:40
slot 4: 09:00-10:00
slot 5: 09:20-10:20
slot 6: 09:40-10:40
slot 7: 10:00-11:00
slot 8: 10:20-11:20
slot 9: 10:40-11:40
slot10: 11:00-12:00
so your customer can book on each 20 minutes interval. But if someone book for example from 08:40-09:40 it will make a gap that can't be filled (08:00-08:40) because it is less then service duration. Best regards, Nikola
Nikola Loncar Staff replied 6 years ago

Also keep in mind that one connection is one time slot. So if you have four same connections that will result as 4 time slots at same time.

Best regards,