Support forumCategory: BugsReservation auto cancelled
jas_awla asked 4 weeks ago

We are using pro / paid version of easy appointment. Sometime any user add reservation information, we have following issues :

  • Reservation getting auto cancelled
  • We set single slot booking but due to auto cancellation, its allowing another booking on same time slot.
  • Some reservation number entries not showing. Like last reservation number was 680 and most recent is 686 ? Anything wrong with some reservation entries between 680 – 686 ?
  • Sometime reservation entries showing for 5 mins and once its synced with calendar, its removed from appointment list at wp-admin but showing in calendar.

Hope you will check all points and update us to fix all these points.

1 Answers
Nikola Loncar Staff answered 4 weeks ago

Hi Jas, can you please try next thing. Inside EA settings mail part, there is a option to set two step mail actions is that turned on?

Best regards,