Support forumCategory: BugsProblem with redirection after appointment
Ahsan_Ghoncheh asked 5 years ago

Hello,
When the user clicks on book I’m taking user to checkout but if the user don’t do payment also it’s confirming his appointment.
It should get confirm after payment right?
 
Also when the appointment is free I don’t want to redirect the user any where.
Please let me know I can fix these two problems.
 
Thank You

2 Answers
Nikola Loncar Staff answered 5 years ago

Hi,

can you please tell me what are you using for payment? Is that part of WooCommerce?

Regarding redirect off when slot is free hmmm that part must be added as feature.

Best regards,
Nikola

Ahsan_Ghoncheh replied 5 years ago

Hello,
Yes I’m using woo commerce.
But my question is if the user don’t do pay then the appointment shouldn’t confirm right?

Thanks,
Kishan

Nikola Loncar Staff answered 5 years ago

Hi Kishan,

it make sense. We can try to add pending reservation when customer fill and confirm and after paying with WooCommerce to move that to confirm. Is this fine with you?

Best regards,
Nikola

Ahsan_Ghoncheh replied 5 years ago

Yes exactly that is what I’m looking for and how you are going to handle free appointments?

Nikola Loncar Staff replied 5 years ago

Can you do the checkout within WooCommerce with price $0? If that is the case then it will work fine for both cases.

Best regards,
Nikola

Ahsan_Ghoncheh replied 5 years ago

Please provide me this solution ASAP.

It’s not possible to stop redirection in case of free?

Is it possible to add woocomarce product internal while adding service?

Thank You,
Kishan

Nikola Loncar Staff replied 5 years ago

Hi, you want to block redirect in case of 0$. It will be added in next version.

Best regards,
Nikola

Ahsan_Ghoncheh replied 5 years ago

Hello Nikola,

What about this following If I will update plug-in I will get this now?

“We can try to add pending reservation when customer fill and confirm and after paying with WooCommerce to move that to confirm”

Thank You,
Kishan

Nikola Loncar Staff replied 5 years ago

Hi Kishan,

yes that will be part of new version also.

Best regards,
Nikola

Ahsan_Ghoncheh replied 5 years ago

Thank you