notification of cancellation of appointment to worker not working
Hi, When an appointment is booked through frontend or backend a notification email generated to inform customer about booking, When we checked "Send email to worker" checkbox from setting this notification also sent to worker, but the issue is when an appointment is cancelled this is notified to customer perfectly by cancelled template but worker has same email notification that received on booking time
Hi, can you please tell me what is the default status on appointment when it is created? Best regards, Nikola
Ok thanks, will check.
any update about this issue
Hi, you are right. EDIT this is same ADMIN email. It is the same in both cases. Do you want to receive customers email?
I want cancelation email to worker after cancellation of appointment but now booking appointment notification is sent to worker after cancellation too.
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default status is “confirmed”