Support forumCategory: BugsNo success message
niclas_ asked 1 month ago

Hi,
I don’t get a success message after booking. Chrome prints this error message: Uncaught TypeError: Cannot read property ‘message’ of undefined
How can I fix that?

niclas_ replied 1 month ago

Full error message:

frontend-bootstrap.js?ver=4.9.8:849 Uncaught TypeError: Cannot read property ‘message’ of undefined
at Plugin. (frontend-bootstrap.js?ver=4.9.8:849)
at Object.d (jquery.js?ver=1.12.4:2)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as rejectWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
(anonymous) @ frontend-bootstrap.js?ver=4.9.8:849
d @ jquery.js?ver=1.12.4:2
i @ jquery.js?ver=1.12.4:2
fireWith @ jquery.js?ver=1.12.4:2
y @ jquery.js?ver=1.12.4:4
c @ jquery.js?ver=1.12.4:4
XMLHttpRequest.send (async)
send @ jquery.js?ver=1.12.4:4
ajax @ jquery.js?ver=1.12.4:4
n.(anonymous function) @ jquery.js?ver=1.12.4:4
finalComformation @ frontend-bootstrap.js?ver=4.9.8:827
(anonymous) @ frontend-bootstrap.js?ver=4.9.8:888
i @ jquery.js?ver=1.12.4:2
fireWith @ jquery.js?ver=1.12.4:2
y @ jquery.js?ver=1.12.4:4
c @ jquery.js?ver=1.12.4:4
XMLHttpRequest.send (async)
send @ jquery.js?ver=1.12.4:4
ajax @ jquery.js?ver=1.12.4:4
n.(anonymous function) @ jquery.js?ver=1.12.4:4
singleConformation @ frontend-bootstrap.js?ver=4.9.8:885
d @ jquery.js?ver=1.12.4:2
dispatch @ jquery.js?ver=1.12.4:3
r.handle @ jquery.js?ver=1.12.4:3

5 Answers
Nikola Loncar Staff answered 1 month ago

Hi,

looks like error on backend side. Can you please check the error log file on your hosting? There must be some log records regarding that error.

Best regards,
Nikola

niclas_ answered 1 month ago

Hi, after clicking submit I get the following error in the error log file:

PHP Notice: Undefined index: ea_fields in /easy-appointments/src/fields/tablecolumns.php on line 91

I also scrolled through the log file and found some other errors that I couldn’t reproduce: 10.11.2018 00:15:25 [client] PHP Notice: Undefined index: service in /easy-appointments/src/ajax.php on line 1001

Nikola Loncar Staff answered 1 month ago

Hi,

can you please tell me what is the version of PHP that you are using on your hosting?

Best regards,
Nikola

niclas_ answered 1 month ago

Hi, 
I am using PHP 7.2, but I also tried 5.6 and got the same error.

Nikola Loncar Staff replied 1 month ago

Hi, there must be something else going on. Can you please create a temp access account for me so I can check on the spot?

Best regards,
Nikola

niclas_ replied 4 weeks ago

I sent you an email.

niclas_ answered 2 weeks ago

Resolved: After deactivating the “BoldThemes WordPress Importer” Plugin everything works like it should.