Support forumCategory: BugsInternal Error
Anja Stubbe asked 5 years ago

If the user isn’t logged in, he can select the Date and the Time and then he get a Message “Internal Error”. Our standard user didn’t get an account. How can we fix this problem? 

The Error Message appears in a browser window. I checked Internet Explorer, Google Chrome and Safari all show the same Message. If I’m logged in with my Admin Account there is no Error Message.

2 Answers
Nikola Loncar Staff answered 5 years ago

Hi Anja,
 
sound like some additional issue that is going on there. Can you please provide me with link to that customers form?

Best regards,
Nikola

anjastubbe replied 5 years ago

Hi Nikola,
here is the link to the customers form page:
http://kopmann-haustechnik.de/wartungstermin

Best regards,
Anja

Nikola Loncar Staff answered 5 years ago

Hi Anja,
 
I have just try it out and everything worked fine even if wasn’t logged in. Can you please tell me do you still have that issue?
 
Best regards,
Nikola

anjastubbe replied 5 years ago

Since the last language Update it works.
I don’t know if there is a relation ship, but i tested it and it works with Chrome, Safari and Internet Explorer. Thank You!!!

Nikola Loncar Staff replied 5 years ago

You’re welcome 🙂

Best regards,
Nikola