iCal not working

Support forum › Category: Bugs › iCal not working
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joris_lemmens asked 5 years ago
When I turn on iCal functionality, no emails get sent out at all on confirmation.   When I turn it back off, emails work normally.
joris_lemmens replied 5 years ago

Error log:
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“Message body empty”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“pijkerendiezen@gmail.com”],”subject”:”Reservation 6″,”message”:””,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}

joris_lemmens replied 5 years ago

actually, I think that error has nothing to do with it. Sorry 🙂

1 Answers
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Nikola Loncar Staff answered 5 years ago
Hi Joris, iCal use temp file location settings inside PHP. Most likely you don't have that value in settings. Also one thing can cause problem and that is TimeZone settings inside Settings > General in admin panel. TimeZone should be selected with Name instead of time offset (for example UTC+1). Best regards, Nikola
Nikola Loncar Staff replied 5 years ago

Can you please also check php error log file on your hosting?

Best regards,
Nikola

joris_lemmens replied 5 years ago

Dear Nikola,
thank you for the fast reply.
– I changed the timezone to ‘Denver’ (did not make a difference)
– no errors in log
– I am not clear on where to set the value for temp file location?

Thank you,
Joris

joris_lemmens replied 5 years ago

ps: I do see a temp folder inside wp-content. Some (empty) folders EAC+number…

joris_lemmens replied 5 years ago

and I do have a value for ‘Name of ICS file in attachment.’ (unchanged, ‘appointment’).

joris_lemmens replied 5 years ago

reinstalled both plugins. everything seems to be working now…not sure why.
before it created the unique temp folder, but not the actual file.
Oh well!

Nikola Loncar Staff replied 5 years ago

Hi Joris, thanks for update. Looks like that folder instead of file prevented ical file from being generated, which sounds weird :(.

Best regards,
Nikola