Hi, can you please open Reports [OLD] page and fill those service/location/worker to check how many slots are there? By looking at screenshots sync cron looks like working fine so it must be due to settings.
Hi Alex, there is no synced events back on 18. Can you check appointments page for events in EA on that day?
Nikola, the entire working day on the 18th and the 19th was set as "busy" in Google Calendar, so EA should "see" those days as unavailable and not allow any appointments to be booked. That's the whole point of this ticket; please see the screenshots I sent.
I'd really appreciate any assistance with this issue, please.
Did you manage to fix the problem?
I'm having the same issue since the last EA update,
Looking forward for an answer Nikola,
Thanks in advnace
Am also waiting for this to work!
Hello Nikola, please give us at least an answer if this issue is been considered for a fix
It is very annoying to go to wordpress backend everytime i want to modify my agenda...
Thanks in advance
Nikola? Are you still alive?
Hi Alex, yes sorry for waiting. I was not able to reproduce it locally. Can you please send me the log file from that EA Extension Google settings page?
It's 64MB, please provide an email address and I'll send it to you via wetransfer.
It's been well over a month now and the author's responses are rare, hasty and inefficient.
Nikola, I now require a full refund for at least the one installation that you failed to provide support for. I will never ever use this or any other plugin or piece of software of yours. Being busy and slow is understandable, but dude, you seriously make m think you're on my competitors' payroll. Shame.
Hi, sorry for waiting time :( but issue is that we still have a struggle with spamming bots on our servers. Posting random stuff that needs to be removed. Due to those posts real threads get moved a lot and it is hard to track everything.
Hey Alex, did you ever manage to solve this problem?
Nikola, how about that refund?
hi, i have the same issue. in the last few weeks the gcalendar doesn't sync back. If I book an appointment manually on the calendar, the plugin doens't see it and leave the slot open to book for anyone on the website
Nikola, can you please prioritize solving this particular issue?
same issue here, has anybody got a solution for this?
Hi @ernesto, can you please provide more details?
Yes. EA syncs form the plugin towards google calender but not backwards.
In other words, whenever i create an Appointment on google calendrer which interferierest with one slot of a service. people can still book the same slot on EA...it was not like that before...
Or when i delete an appointment in Google Calender which was created n EA and synced to Google...it does not remove the booking in EA
I can't tell you exactly since when this happens but there were no changes from my side.
@ernesto In order to have sync back you need to create advance sync option mappings. That means to connect each Google Calendar with exact EA service, location and worker. Also you need to have cron job active and running for WordPress.