Support forumCategory: BugsGDPR causing issues with confirmation to customer
vegardbell asked 4 years ago

Hey.
I was having trouble getting the customer to get a confirmation email. The worker and admin got the email, but not the customer. I have a custom field named “email”.
But, when I turned off GDPR, everything works perfect. Could you check this out, and see if it causes problems with you too?
I need the GDPR, because I’m running this site in EU.

1 Answers
Nikola Loncar Staff answered 4 years ago

Hi, those two things should not be connected. I have tested with GDPR checkbox and email is sent. Can you please check if there is error within error.log file on your hosting?

Best regards,
Nikola

vegardbell replied 4 years ago

Hey. It’s actually working now. I tried a different computer, and suddenly it works. Thanks anyway 🙂

Nikola Loncar Staff replied 4 years ago

You’re welcome 🙂

Best regards,
Nikola