Support forumCategory: Questionseasy-appointments-not-loading
Vyse asked 3 weeks ago

Hello, I\’ve installed this plugin recently but calendar keeps on loading. As administrator I can see the calendar and use it properly but if someone else tries to book an appointment, calendar just keeps on loading and doesn\’t let click anything. What can I do?

3 Answers
Nikola Loncar Staff answered 3 weeks ago

Hi, can you please share the link to that page?

Best regards,
Nikola

Vysell replied 3 weeks ago

Hi Nikola, any advice about this issue?

Nikola Loncar Staff replied 3 weeks ago

Hi, can you please remove any caching that you have on that page.

Best regards,
Nikola

Vysell replied 3 weeks ago

Hello, I tried to delete the entire cache contents with WP-Optimize plugin but I still can’t book any appointments as guest.
Is there anything else I can do? Should I unistall and reinstall EasyAppointments?

Vysell answered 3 weeks ago

Hello, sure you can check the following link: testing site

Nikola Loncar Staff answered 2 weeks ago

Hi, thanks for access link. Settings looks fine, can you please tell me are you premium or business PayPal account owner. This is from their docs:

*This feature is available to Premier and Business account holders only.

https://www.paypal.com/us/webapps/mpp/account-optional

Here’s how to enable the PayPal account optional setting:
Hover over your name in the top right corner.
Click Account Settings in the drop-down menu.
Click Website payments under ‘Products & Services’ on the left of the page.
Click Update beside ‘Website preferences’.
Select On under ‘PayPal account optional’.

https://www.paypal.com/us/smarthelp/article/how-do-i-accept-credit-cards-with-express-checkout-using-the-guest-checkout-option-faq3226?_ga=1.195781164.1265285466.1607346578

Best regards,
Nikola