Support forumCategory: QuestionsEA 3.9.1 showing different times in web form and in control panel: unacceptable support latency
cpsyctc asked 4 months ago

This is getting ridiculous, I have an unclosed bug report from a month back (https://easy-appointments.net/support/ug-manual-creation-of-appointments-in-control-panel-sends-misleading-email/) I and Daniele have one open for six days (https://easy-appointments.net/support/booking-slot-issue/#answer-24585)  I now find that there is a one hour misalignment between bookings shown to me in he control panel and those shown to the public in the online form so the form is now effectively useless to me.  Time to move and with some real anger that you do not seem to be able to resource your support to match your ambitions for your plugin Nicola.  Given that you have premium versions (and I’m paying for some of those options) this is no longer acceptable and your plugin is maybe becoming a liability to others, not just to me.  Sad.

2 Answers
Nikola Loncar Staff answered 4 months ago

Hi sorry for waiting. Update with fix for it will be done during the week. 🙁

Best regards,
Nikola

cpsyctc answered 4 months ago

Sorry.  I simply can’t understand that these issues arose and took so long to fix.  I have removed Easy Appointments and installed Amelia and hope I don’t have issues there, so far it has seemed fine: nicer interface and pretty user friend to me as administrator and to clients but it’s early days.