Support forumCategory: BugsCovid 19 – Appointments not getting getting updated after payment
senthil_nathan asked 3 years ago

Hi, 
 
This is very urgent, after the customer makes payment through WooCommerce the same details are not getting populated in the Appointment section.

Your plugin asked for an auto update and after making the update I am facing this trouble 

Please help this is very urgent
 
Senthil Nathan 

3 Answers
Nikola Loncar Staff answered 3 years ago

Hi Senthil,

can you please tell me more info. When you create appointment you are redirected to checkout? Then when you finish checkout what is missing inside appointments details?

Best regards,
Nikola

senthil_nathan replied 3 years ago

Hi Nikola,

When customer makes a booking in some cases the Booking ID is not created and it passes on to payment and even after payment is made it shows only in WooCommerce Orders list and not in Appointment Summary page

Another issue is after selecting Twillio message service to be sent to both Customer and Employee only the Customer gets the SMS and not the Worker

senthil_nathan answered 3 years ago

Hi Nicola
 
Waiting for your reply

Nikola Loncar Staff answered 3 years ago

Hi Senthil, can you please send me once again access data. Email is nikolanbg[at]gmail[dot]com

Best regards,
Nikola