Covid 19 – Appointments not getting getting updated after payment

Support forum › Category: Bugs › Covid 19 – Appointments not getting getting updated after payment
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senthil_nathan asked 4 years ago
Hi,    This is very urgent, after the customer makes payment through WooCommerce the same details are not getting populated in the Appointment section.

Your plugin asked for an auto update and after making the update I am facing this trouble 

Please help this is very urgent   Senthil Nathan 
3 Answers
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Nikola Loncar Staff answered 4 years ago
Hi Senthil, can you please tell me more info. When you create appointment you are redirected to checkout? Then when you finish checkout what is missing inside appointments details? Best regards, Nikola
senthil_nathan replied 4 years ago

Hi Nikola,

When customer makes a booking in some cases the Booking ID is not created and it passes on to payment and even after payment is made it shows only in WooCommerce Orders list and not in Appointment Summary page

Another issue is after selecting Twillio message service to be sent to both Customer and Employee only the Customer gets the SMS and not the Worker

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senthil_nathan answered 4 years ago
Hi Nicola   Waiting for your reply
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Nikola Loncar Staff answered 4 years ago
Hi Senthil, can you please send me once again access data. Email is nikolanbg[at]gmail[dot]com Best regards, Nikola