HelloToday I noticed that it is impossible to book a time in the admin panel. There was no such problem before. Now when I want to do it manually, it does not give the option to select the date and time. Help me figure out what the problem is.
Hi Vladimir, can you please check if you can book same slot via short code fronted form?
Leyako Thats me who Asked (Vladimir)
Yes, I forgot to indicate that if you book through the website, then the booking goes through.
But then I cannot edit. But as an administrator, I sometimes need to do it manually.
There was no such problem before
Keep in mind that you can’t alter appointments that are in past. Only appointments that didn’t start can be edited.
I can’t create a new meeting at all.
Previously, it was possible to create and edit.
As you can see in the screenshot, the DATE window does not display dates at all
The TIME window is generally inactive
At the same time, as shown below, the meetings were created from the site
Sorry, wrong screenshot.
Here is the correct screenshot
Looks like there are some issue with date selection on that page. Can you please create a temp account for me so I can check right on the spot. Email is nikolanbg[at]gmail[dot]com?
With pleasure. I sent you temporary access to the site by email
Any news on this issue? Seems I have the same problem after updating to current version. Everything worked fine prior to update. Now no date-picker in admin when I add a new appointment and time field grayed out. Even for existing future dates the time field remains empty and greyed out. Frontend seems to be working fine.
Best regards, Ray
I made a new ticket on this issue and was contacted by Nikola. I gave him access to the site, he did something and it became possible to select the time, and the date must be entered manually. He did not explain and now it remains
Site info and console log might provide some pointers:
### wp-core ###
### wp-parent-theme ###
name: Avada (Avada)
### wp-plugins-active (22) ###
404page – your smart custom 404 error page: version: 11.3.0, author: Peter Raschendorfer, Auto-updates disabled
Antispam Bee: version: 2.9.3, author: pluginkollektiv, Auto-updates disabled
Avada Builder: version: 3.2.1, author: ThemeFusion, Auto-updates disabled
Avada Core: version: 5.2.1, author: ThemeFusion, Auto-updates disabled
Better Search Replace: version: 1.3.4, author: Delicious Brains, Auto-updates disabled
Caldera Forms: version: 1.9.3, author: Caldera Forms, Auto-updates disabled
Caldera Forms Simple Captcha Field: version: 1.0.0, author: David Cramer for CalderaWP, Auto-updates disabled
Check & Log Email: version: 1.0.1, author: WPChill, Auto-updates disabled
Credit Tracker: version: 1.1.17, author: Labs64, Auto-updates disabled
Dashboard Notepad: version: 1.42, author: Stephanie Leary, Auto-updates disabled
Duplicator Pro: version: 4.0.2, author: Snap Creek, Auto-updates disabled
Easy Appointments: version: 3.4.3, author: Nikola Loncar, Auto-updates disabled
Enable Media Replace: version: 3.5.0, author: ShortPixel, Auto-updates disabled
Filter Admin Published Default: version: 1.3, author: Pigs Eating Hotdogs, Auto-updates disabled
Float Menu Pro: version: 3.6.2, author: Wow-Company, Auto-updates disabled
Loco Translate: version: 2.5.0, author: Tim Whitlock, Auto-updates disabled
Password Protected: version: 2.4, author: Ben Huson, Auto-updates disabled
Redirection: version: 5.0.1, author: John Godley, Auto-updates disabled
User Switching: version: 1.5.6, author: John Blackbourn & contributors, Auto-updates disabled
WP Mail SMTP: version: 2.6.0, author: WPForms, Auto-updates disabled
Yoast Duplicate Post: version: 4.1.1, author: Enrico Battocchi & Team Yoast, Auto-updates disabled
Yoast SEO: version: 15.9, author: Team Yoast, Auto-updates disabled
### wp-server ###
server_architecture: Linux 5.4.0-45-generic x86_64
php_version: 7.3.25 64bit
### wp-database ###
Console Log for admin page when adding an appointment:
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
DevTools failed to load SourceMap: Could not load content for chrome-extension://dafgdjggglmmknipkhngniifhplpcldb/browser-polyfill.min.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
settings.prod.js?ver=3.4.3:799 Uncaught TypeError: Cannot read property ‘dateFormat’ of undefined
at n.edit (settings.prod.js?ver=3.4.3:799)
at n.addNew (settings.prod.js?ver=3.4.3:517)
at HTMLDivElement.dispatch (jquery.min.js?ver=3.5.1:2)
at HTMLDivElement.v.handle (jquery.min.js?ver=3.5.1:2)
edit @ settings.prod.js?ver=3.4.3:799
addNew @ settings.prod.js?ver=3.4.3:517
dispatch @ jquery.min.js?ver=3.5.1:2
v.handle @ jquery.min.js?ver=3.5.1:2
thanks for the reply. Let’s see how Nikola responds. Maybe the data I posted will prove helpful.
Hi, can you please paste the date format from General WP settings?
Sorry, I don’t quite understand the idea.
We’re just saying that there is no more date picker as it used to be. Now you need to enter the date manually?
No, datepicker is here but there is something that is blocking datepicker from showing. Some plugin is interfering with EA 🙁
In my case date format from General WP settings is Custom: j. F Y
Best regards, Ray
Using the pre-defined date setting has no effect. Will try deactivating plugins next.
Interesting … never would have suspected this plugin to block datepicker: Check & Log Email
One important issue however remains: The time field below date field is still greyed out, therfore time settings neither be set nor edited in existing appointments. Time can only be set when adding an appointment through frontend form. All plugins except Theme Avada deactivated. Maybe some database issue when updating EA from 3.0x ?
No change for various time formats in General WP Settings.
Hi again Nikola, sorry for all the mesages! All is good now. Need to select dates with available slots of course. 🙂 Everything working fine. Thanks for your great plugin and dedicated support.
Best regards, Ray
I am also very surprised that the plugin was interfering with correct work. Disabled this plugin Check & Log Email and everything began to work correctly.
Tell me, will there be any solutions with this plugin?
Hi Check & Log Email plugin was making the issue with EA? That should be reported to them. Can you please tell me which version you have installed?
Sure. It’s the latest version 1.0.1!