Support forumCategory: QuestionsCancel appointment via email link does not work
smart_sme asked 4 months ago

The link in the email to cancel an appoint is sent to the person making the appointment, when the link is clicked, the response on the site says that the appointment is cancelled.  The cancellation email goes out.
But the appointment is not cancelled.

1 Answers
Nikola Loncar Staff answered 4 months ago

Hi, that is strange because mail notification is sent when status is changed. Can you please tell me is the status is confirmed after that?

Best regards,
Nikola