Support forumCategory: QuestionsBlock time before earliest appointment
bulent_ozcetin asked 2 weeks ago

Hi Nikola,
first, great plug-in! Thanks!
I try to set a three hours blocking time before the earliest possible appointment for the current day. So earliest appointment the customer could chose would be in “three hours”. I tried to use “Block before” in services but it doesn’t work. Is there a way to define this?
Thanks for help.
Buelent

4 Answers
Nikola Loncar Staff answered 2 weeks ago

Hi Buelent, can you confirm that you have set block before value to 180 and that didn’t work?

Best regards,
Nikola

bulent_ozcetin replied 2 weeks ago

Hi Nikola, yes. Nothing changed. There is a gap of 90 minutes to upcoming appointment, no matter, what I set as “block before”. Even for 0 minutes I still get 90 minutes gap to first appointment.
Best regards,
Buelent

bulent_ozcetin answered 2 weeks ago

Hi Nikola,
any ideas regarding this topic? Would be really helpful.
Thanks and best regards
Buelent

Nikola Loncar Staff answered 2 weeks ago

Hi Buelent, can you please provide link to customers form? Is timezone correct in your WP Admin general settings?

Best regards,
Nikola

bulent_ozcetin answered 1 week ago

Hi Nikola,

thanks, timezone is correct, but I think, I solved it now.

I used “off-time” in date&time setting instead of “block before” in services. I put 180 (I had 90 before. This was my gap I mentioned.) for off-time and 0 for block before. It works for me now :-). The first appointment that could be booked for current day is now 3-4 hrs. in the future. This is, what I was looking for.

The german translation says, that off-time setting in date&time is “to prevent clients booking if less than this amount of minutes is available”. I maybe misunderstod this. Sorry.
For me, this is more “prevent clients booking for upcoming … minutes”.
Thank you for your investigation and again for this great plug-in.

Best regards
Buelent

Nikola Loncar Staff replied 1 week ago

Hi Buelent, don’t know about German translation. That was done by help from others.

Best regards,
Nikola