Support forumCategory: QuestionsBlock time before earliest appointment
bulent_ozcetin asked 12 months ago

Hi Nikola,
first, great plug-in! Thanks!
I try to set a three hours blocking time before the earliest possible appointment for the current day. So earliest appointment the customer could chose would be in “three hours”. I tried to use “Block before” in services but it doesn’t work. Is there a way to define this?
Thanks for help.
Buelent

4 Answers
Nikola Loncar Staff answered 12 months ago

Hi Buelent, can you confirm that you have set block before value to 180 and that didn’t work?

Best regards,
Nikola

bulent_ozcetin replied 12 months ago

Hi Nikola, yes. Nothing changed. There is a gap of 90 minutes to upcoming appointment, no matter, what I set as “block before”. Even for 0 minutes I still get 90 minutes gap to first appointment.
Best regards,
Buelent

bulent_ozcetin answered 11 months ago

Hi Nikola,
any ideas regarding this topic? Would be really helpful.
Thanks and best regards
Buelent

Nikola Loncar Staff answered 11 months ago

Hi Buelent, can you please provide link to customers form? Is timezone correct in your WP Admin general settings?

Best regards,
Nikola

bulent_ozcetin answered 11 months ago

Hi Nikola,

thanks, timezone is correct, but I think, I solved it now.

I used “off-time” in date&time setting instead of “block before” in services. I put 180 (I had 90 before. This was my gap I mentioned.) for off-time and 0 for block before. It works for me now :-). The first appointment that could be booked for current day is now 3-4 hrs. in the future. This is, what I was looking for.

The german translation says, that off-time setting in date&time is “to prevent clients booking if less than this amount of minutes is available”. I maybe misunderstod this. Sorry.
For me, this is more “prevent clients booking for upcoming … minutes”.
Thank you for your investigation and again for this great plug-in.

Best regards
Buelent

Nikola Loncar Staff replied 11 months ago

Hi Buelent, don’t know about German translation. That was done by help from others.

Best regards,
Nikola