Support forumCategory: BugsBig problem with "slot step"
Alain asked 10 months ago

Hi Nikola,
Here is the context:
The worker receives one person per appointment, the working hours are spread out from 9h00 to 12h00.
Let’s imagine that the appointment from 11:00 a.m. to 12:00 p.m. is already booked, if another person wants to book from 10:00 a.m. to 12:00 p.m. this is not possible since the worker already has an appointment from 11:00 a.m. to 12:00 p.m.So far so good !
Now if I modify the ”slot step” from 120 min to 60 min, then it is possible to book an appointment from 10:00 a.m. to 12:00 p.m. when there is already an appointment from 11:00 a.m. to 12:00 p.m. That’s a buggy behavior, isn’t it ?

 

 

1 Answers

0 Vote Up Vote Down
Nikola Loncar Staff answered 9 hours ago

Hi Alain, for that please check if option called Multiple work inside EA Settings is turned off.
Best regards,
Nikola

The problem occurs despite the option called “Multiple work” inside EA Settings is turned off.