Support forumCategory: Questionsappointment-overlap
James Racina asked 4 years ago

I asked a question about a half hour ago that you were very quick to answer…thank you.  I have come up with a new question now.  I have used the setting you mentioned in your answer and now i have a new issue that i\’m sure has to have a solution.  I now book a 10:30 appointment for 30 minutes (10:30-11:00) but the system will still allow me to also book a 60 minute appointment at 10:00 for the same worker, same location….which would overlap the 30 minute appointment at 10:30.  How do I fix that?

antonio replied 4 years ago

Hello, I have the same issue at James and I’d love to get a solution to this issue. I have a studio that people can reserve for 30 min, 60 min up to 4 hours. Unfortunately, multiple people can book the same studio at the same time, depending upon the length of their duration. How do we do this? If we have to keep one connection, is there a way to set it so within the one connection a user can choose 30 min up to 4 hours as one request? At this time, the best I can do with the program is set all reservations for 30 min and have users make multiple reservations until they get their desired lengths, which will be annoying for people reserving the studio. I look forward to whatever solution you are able to come up with. 🙂 Thanks

2 Answers
Klatschi answered 4 years ago

Same problem here…
We have a service with the duration of 45 Minutes. If someone book a service at 8.00 an someone book a service at 9.00, there is a slot between. Now another person can book these slot at 8.45.
We have only one worker at the moment. The pictures after this text show the problem:

Klatschi answered 4 years ago

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[url=https://picload.org/view/dorgcala/fsp2.jpg.html][img]https://picload.org/thumbnail/dorgcala/fsp2.jpg[/img][/url]
[url=https://picload.org/view/dorgcall/fsp1a.jpg.html][img]https://picload.org/thumbnail/dorgcall/fsp1a.jpg[/img][/url]
[url=https://picload.org/view/dorgcali/fsp3.jpg.html][img]https://picload.org/thumbnail/dorgcali/fsp3.jpg[/img][/url]
[url=https://picload.org/view/dorgcalw/fsp4.jpg.html][img]https://picload.org/thumbnail/dorgcalw/fsp4.jpg[/img][/url]