Support forumCategory: Bugsappointment-accepted-but-no-emails-are-sent-and-received
Junko asked 2 weeks ago

Hi I set up multiple types of events on EA and tested if it works well. I realized that no emails are sent and received ( I used two email addresses like I am a worker and a customer). I already set up SMTP and it seems like having no problem to receive and send email from WordPress. Just only when it goes through Easy Appointment, any email has been sent/received. I’ll appreciate if you can show me the way to fix this problem.

CraigMcKee replied 2 weeks ago

Can you add an “Email log” plugin to see if WordPress thinks these emails are being sent?

1 Answers
Nikola Loncar Staff answered 2 weeks ago

Hi Junko, do you get any email from EA? There was cases when users receive emails, but not those from action links provided for confirming or canceling appointment.

Best regards,
Nikola