Support forumCategory: BugsAdvanced redirect not working post recent update
bhavya_gupta asked 6 months ago

Hi, 
I recently updated the easy apoointment plugin.
The advanced redirect isn’t working. Can you please check as to what might be causing the issue.
http://prodmonk.com/schedule-mock-interview-i

5 Answers
Nikola Loncar Staff answered 6 months ago

Hi,

I have tried to book one appointment and there is a error on reservation. Can you please check error_log file on your hosting. There should be error record regarding that because response was HTTP 500.

Best regards,
Nikola

bhavya_gupta answered 6 months ago

Could this be related to Cloudflare. I recently started using CloudFlare for https and caching via wp-rocket. Does any of these cause any conflict? Also, how can I resolve the issue. Can you please help me on that.

Nikola Loncar Staff answered 6 months ago

Hi, maybe but I will have to see that error log on your site. Something has changed during that time and prevents booking of appointments. Can you please check error log?

Best regards,
Nikola

bhavya_gupta answered 4 months ago

Also, the form is behaving strangely. It is showing 2 fields.

Check form on this page – https://prodmonk.com/schedule-mock-interview-i/

Nikola Loncar Staff replied 4 months ago

If you want you can create temp access for me to admin panel so I can check what is going on with those double fields. Email is nikolanbg[at]gmail[dot]com

Best regards,
Nikola

Nikola Loncar Staff answered 4 months ago

Hi, I have removed EMail and description field from custom form settings. But for those other two fields I will suggest that it is removed from database because I can\’t say for sure what to leave there and what to remove. Regarding Google Calendar looks like your token is not valid anymore so I would suggest that you go to: https://prodmonk.com/wp-admin/admin.php?page=easy_app_connect click on Remove token and Authorize again.

Best regards,
Nikola