Bought the Extension (1 year), but not received the email

Support forum › Category: Questions › Bought the Extension (1 year), but not received the email

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bordas_akos asked 9 months ago

Hi Nikola, I have purchased the extension, but have not received the email. I double checked the spam folder too. Regards, Akos

1 Answers

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Nikola Loncar Staff answered 9 months ago

Hi, will send you the new email right away. Best regards, Nikola

Nikola Loncar Staff replied 9 months ago

Hi, you have only forum membership payment here?

Best regards,
Nikola

bordas_akos replied 9 months ago

It seems that I only bought the forum access accidentally, but I wanted the calendar extension. The received email was also misleading a bit, because I thought that I purchased the correct one from this sentence:
'You should receive one more email with link for Extension plugin download. If you don't receive second email within 10 minutes please post it on support forum.'

Is there any way to pay only the difference for the plugin?

bordas_akos replied 9 months ago

Hi Nikola! Any suggestions?

Nikola Loncar Staff replied 8 months ago

hi, yes you are right about the message. Forum account was added later and message wasn’t changed. Will solve that today.

Best regards,
Nikola

bordas_akos replied 8 months ago

Hi Nikola! And what about my other question? I wanted to purchase the plug-in too. I bought the forum only access accidentally. Can I buy the plug-in without paying for the forum membership twice?