Hi Nikola, I've tried to figure out why the html tags and links are stripped in the follow up and reminder received emails, the html remains in the textarea. I've looked in the code but cannot find anything like strip_html or trim with the html tags. Screenshot :https://i.ibb.co/vQp8mM0/Screenshot-2024-01-10-at-21-30-20.png Can you please guide me in the right direction ? I just want to add a google forms link in the follow up box and to format the email. All the best Radu