The default status is pending but sometimes automatically appointments get canceled. Kindly guide me to resolve this issue. Hopefully, you’ll have the list of scenarios where automatically appointments get canceled. Kindly send me that list also. I’ll be grateful to you, Thanks.
Hi Usman, can you please check if you are not using Two step mail actions. That options should be turned on.
Thanks for your reply, When I turned on two-step mail action, no email is sent and received. I think it happened because I am using SMTP for emails. One more thing I want to tell you there is no cancellation or confirmation link in my email templates. Kindly guide me to resolve this issue. Thanks