Users can book same time for one worker if he provides the different services

Support forumUsers can book same time for one worker if he provides the different services
Andrey asked 7 years ago
Hi, We have one worker who can implement 5 different services. I created 5 services and connected to this worker. All  services has same duration. So, doesn't matter which sevice will be provided. The issue is: One customer selected service №1, and booked time on 9.00. Another customer selected service №2 and  9.00 is available as well. So, two customer booked same time foe one worker. How this issue can be resolved? Regards, Andrey  
9 Answers
Nikola Loncar Staff answered 7 years ago
Hi Andrey,   there is an option in settings > customize page called muliple work. Just leave that checkbox empty and save settings.   Best regards, Nikola
yvan02 answered 7 years ago
That don't work ! The checkbox multiple work is empty and i can book multiples services at same time for same worker.

Version 1.10.4 
Nikola Loncar Staff answered 7 years ago
Hi, can you please tell me if you have multiple connections for that worker / service? Each connection is one time slot so in case that you have 2 connections on one side on just 1 connection on other side it will not block the first connections.   Best regards, Nikola  
yvan02 answered 7 years ago
2 connections :
  • one for worker / service 1
  • one for worker / service 2
yvan02 answered 7 years ago
Id / Lieu / Prestation / Employé Client Descrtiption Date et horaire Statut / Prix / Créé Action #18StrasbourgMassage 1Kim yves@pg1.fr
Yves HEILIG
631318320

  2017-07-24
08:00
09:00:00 confirmé
10.00
2017-07-12 23:13   #17StrasbourgMassage 2Kim yves@pg1.fr
Yves HEILIG
631318320

  2017-07-24
09:00
10:00:00 confirmé
10.00
2017-07-12 23:12   #16StrasbourgMassage 1Kim yves@pg1.fr
Yves HEILIG
631318320

  2017-07-24
08:00
09:00:00 confirmé
10.00
2017-07-12 23:11 2 appointments Massage 1 at 8:00 for worker Kim
yvan02 answered 7 years ago
up
Nikola Loncar Staff answered 7 years ago
Hi yvan02,   can you please create a temp access to admin panel for me? If you can send it to nikolanbg[at]gmail[dot]com   Best regards, Nikola
Nikola Loncar Staff answered 7 years ago
Hi yvan02,   can you please create a temp access to admin panel for me? If you can send it to nikolanbg[at]gmail[dot]com   Best regards, Nikola
Nikola Loncar Staff answered 7 years ago
Hi, I have created a simple tutorial how to prevent worker on working at to service at the time : https://youtu.be/rQKugg5n5iM please take a look. :)   Best regards, Nikola