Support forumCategory: BugsStrange block before time
Leslaw asked 4 months ago

Hi!
I made one reservation for one hour on August 7 from 3pm to 4:15pm.


If I want to make another reservation on the same day for an earlier time, depending on the time of reservation:

  • I choose to book for 2 hours.  The calendar shows me that there are reserved dates from 1 p.m. to 4 p.m. (pic1)
  • I choose to book for 3 hours. The calendar shows me that the dates from 12.00 to 16.00 are reserved (pic2)
  • I choose to book for 4 hours. The calendar shows me that the dates from 11.00 to 16.00 are reserved (pic3)

All services have the blocking time before 0 and the blocking time after 0. The above situation applies to all bookings and all services.
Always for unknown reasons, the blocking time is added before the existing reservations of the blocking length. 1h serive = 1h block time before.

Please help. I want to be booked continuously without brakes or blockages.

2 Answers
Nikola Loncar Staff answered 4 months ago

Hi, can you please check try to use time format for slot to be 08:00 – 11:00 instead of just 08:00 ?

Best regards,
Nikola

Leslaw replied 4 months ago

Hi!
Yes when changed format to 08-11 it’s working.
But the view for just 08:00 is much more compact and mobile view friendly. How can I fix it?

Nikola Loncar Staff answered 4 months ago

I will see to put it to speed lane and ship it within next day. It should be changed from EA side.

Best regards,
Nikola